In this video, we aim to train staff on how to properly identify key features of emails, such as the sender's email address, the formatting and language used, the presence of attachments or links, and the overall tone and urgency of the message. By being able to analyze these components effectively, employees will be equipped to discern whether an email is from a legitimate sender or if it might be a phishing attempt or a fraudulent communication. This training will help staff develop a critical eye for detecting potential email scams and enhance the organization's overall cybersecurity awareness.