"Why can’t I connect to the internet?"

A top-tier concern, this could be due to network issues, firewall blocks, or local device settings.

"I forgot my password—can you reset it?"

Password resets are extremely common and often automated through password management systems.

"My computer is running slow—what can I do?"

Performance complaints often relate to memory usage, outdated software, malware, or hardware limitations.

"Why won’t my printer connect or print?"

Printer connection issues (especially in shared office environments) remain a persistent IT headache for users.

"Did I just click a phishing link—what should I do?"

Security concerns like phishing require a fast response to assess risk, secure credentials, and prevent breaches.

"Where did my file go? Can it be recovered?"

File loss, accidental deletions, or syncing issues lead to recovery requests—often resolved via backup solutions.